Yes, every piece of Kismet is crocheted by our craftsmen. Each work needs 4-6 hours of elaborate production to ensure unique texture and temperature.

Our regular dolls are 10-20cm in height. Please check the exact data on the product details page or ask customer service. We will answer your questions online 24 hours a day.

Hand washing is recommended. Please use neutral detergent to gently rub in cold water and lay flat to dry. Avoid exposure and drying to keep the shape and softness.

We strictly choose OEKO-TEX-certified infant safety cotton thread, and the filler is high-quality PP cotton with anti-allergy. All materials have passed safety inspection to ensure skin-friendly safety.

Absolutely not. We promise that all materials conform to international safety standards, and do not contain harmful substances such as BPA and heavy metals, so that even infants are completely at ease when exposed to them.

We use environmentally friendly dyes with high color fastness, which will not fade under normal use after strict testing.

We promise to complete the manual inspection and delivery within 1 working day. Choose the fastest logistics, most areas can be delivered within 3-6 working days.

Yes, we provide global distribution service, and choose the fastest logistics, so that the baby can be delivered to you as soon as possible.

After delivery, you will receive an email containing the tracking number, and you can check the logistics status at any time.

We offer a 90-day worry-free return service. If the goods remain intact and unused, you can apply for a return.

If you find transportation damage when receiving goods, please take photos immediately and contact customer service, and we will re-ship the goods free of charge or give you a full refund.

We accept small batch customization, please contact us through customer service email to provide specific requirements, and we will serve you wholeheartedly.