Kismet Buying Guide
Welcome to Kismet! We’re so excited that you’re interested in our handcrafted woven and knitted products. Our goal is to make your shopping experience as easy and enjoyable as possible. Below, we’ve put together a step-by-step guide to help you navigate our store and make your purchase with confidence. Let’s get started!
Step 1: Browse Our Collection
Our products are designed to add a touch of handmade beauty and comfort to your life. Take your time to explore our collection of luxurious scarves, throws, and other handwoven and handknitted items. You can browse by category or use the search bar to find exactly what you're looking for. We’ve categorized our items to make it easy for you to find your perfect match.
Step 2: Select Your Product
Once you’ve found the perfect item, click on the product to view more details. Here, you’ll find information on sizes, colors, materials, and care instructions. We take pride in the quality of our products, so feel free to reach out if you have any questions about a specific piece. Our team is always here to help!
Step 3: Add to Cart
Once you’re ready to make your purchase, simply select the quantity and click “Add to Cart.” Don’t worry if you’re not ready to check out just yet – you can continue shopping and your items will be saved in your cart. You can always come back and review your order before finalizing your purchase.
Step 4: Review Your Cart
When you’re ready, click on the shopping cart icon at the top right of the page to review the items in your cart. Here, you can edit quantities, remove items, or add additional products. Double-check that everything looks good before moving forward.
Step 5: Checkout
Click on the “Checkout” button to begin the purchasing process. You’ll be prompted to enter your shipping address, select a shipping method, and choose your payment method. We accept all major credit cards, as well as PayPal for your convenience.
Step 6: Payment
We’ve made the payment process as simple and secure as possible. Choose your preferred payment option, enter your details, and click “Complete Order.” Your payment will be securely processed, and you’ll receive a confirmation email with your order details.
Step 7: Order Confirmation
Once your order is complete, you’ll receive a confirmation email with your order number and estimated delivery date. We’ll begin processing your order right away, and you’ll receive a tracking number as soon as your items are shipped. We know how exciting it is to receive a handmade item, so we keep you updated every step of the way!
Step 8: Receive Your Order
Once your order arrives, you’ll experience the beauty and craftsmanship of Kismet’s handwoven and handknitted products. We take great care in packaging our products to ensure they arrive safely and in perfect condition. If you have any questions or concerns upon receiving your order, don’t hesitate to contact us. We're here to make sure you're completely satisfied with your purchase!
Shipping and Delivery
We offer a variety of shipping options, including standard, expedited, and overnight shipping. Once your order ships, you'll receive a tracking number so you can follow the journey of your package. Delivery times vary based on your location and the shipping method you choose. For more details on shipping, please check out our Shipping Guide.
Need Assistance?
If you have any questions at any point during your shopping experience, our customer service team is ready to help. Reach out to us via email or chat, and we’ll get back to you as soon as possible. We’re dedicated to providing you with the best possible shopping experience.
Thank you for shopping with Kismet. We’re so excited to share our handcrafted creations with you!
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